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Financial Aid Advisor - UW-Whitewater

  • April 22, 2019 2:04 PM
    Message # 7298167
    Anonymous member (Administrator)

    The Financial Aid Office at the University of Wisconsin-Whitewater seeks a Student Services Program Manager II (Financial Aid Advisor).  Applications received by May 19, 2019 are ensured full consideration.


    This position provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process; completes review and verification of financial aid applications; determines financial aid eligibility within the parameters of federal, state, and institutional policies; and is responsible for the oversight of one or more financial aid programs.


    Minimum Qualifications:

    • Bachelor’s Degree
    • Two years of direct, programmatic experience in student financial aid administration, including knowledge of and experience working with federal and state regulations and aid programs, file review/verification, and Federal Student Aid processing systems (CPS, NSLDS, COD, etc.)
    Desired Qualifications:
    • Experience processing Return of Title IV (R2T4) calculations with extensive knowledge of related R2T4 policies and procedures, including post-withdrawal disbursements and unofficial withdrawals
    • Four years of student financial aid administration
    • Experience with integrated student information systems, preferably PeopleSoft Campus Solutions, and ImageNow document imaging system
    • Master’s degree in higher education administration or related field
    Knowledge, Skills and Abilities:
    • Excellent customer service and verbal/written communication skills, i including the ability to exercise tact and discretion when dealing with students, families, and staff 
    • Ability to work independently under moderate supervision, and also work cooperatively with others as an effective team member 
    • Thorough attention to detail
    • Organized with good time management skills
    • Basic mathematical computation skills
    • Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
    • Ability to interact respectfully and work collaboratively with people from diverse socioeconomic, cultural, and ethnic backgrounds, including students, parents, staff, and faculty
    • Willingness and ability to be an active participant in following applicable safety rules and regulations, including necessary training and drill

    Please read the full position description along with the application steps here:


    Last modified: April 22, 2019 2:16 PM | Anonymous member (Administrator)

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