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Financial Aid Director - UW Whitewater

  • May 17, 2018 9:52 AM
    Message # 6239467

    Director of Financial Aid - Division of Enrollment Management - 14303


    The Division of Enrollment Management seeks a Director of Financial Aid.


    The Director of Financial Aid is a 12-month, full-time position that reports to the Associate Vice Chancellor for Enrollment and Retention. The individual will work as a team member in a fast-paced workplace focused on customer service providing support to all students at the university. The financial aid director oversees all aspects of student financial aid administration, day-to-day management and awarding of student financial assistance in accordance with applicable rules, regulations and policies. The director is a key administrator in promoting and supporting multiple institutional plans and activities related to student success, retention, graduation and supporting diversity efforts. The director will work collaboratively with offices, including but not limited to the Registrar, the Bursar, Undergraduate Admissions, Graduate Admissions, University Marketing and Communications, Academic Advising to ensure consistent, responsive and timely delivery of high quality and coordinated services to all constituencies. The director will participate in or lead campus committees where student financial aid is an important factor. The director will be responsible for all compliance within the office including developing and monitoring all policies and procedures and reporting to federal, state, and UW System as necessary. The director will coordinate all outreach programs coordinating with admissions, orientation and local schools. The director will be responsible for the departmental budget. Finally, the director will complete all trainings and drills as required for the position.



    • Bachelor’s degree
    • Seven or more years of administrative experience in student financial aid programs in a comprehensive community college or university
    • Demonstrated ability to effectively supervise and motivate personnel.
    • Demonstrated knowledge of the financial aid function and the administration of such functions
    • Demonstrated knowledge of the planning, implementation and monitoring of budgets in an educational environment
    • Knowledge of FERPA and other privacy laws and regulations
    • Commitment to the University of Wisconsin – Whitewater mission and vision


    • Additional educational experience (Master's degree, Doctoral degree)
    • Previous leadership experience (assistant, associate or director of financial aid) in the administration of student financial aid programs.
    • Previous experience with financial aid programs were designed specifically to support university recruitment, retention and graduation goals.
    • Additional experience beyond 7 years in a financial aid office or university setting.
    • Previous use of People Soft student information system.


    1. Hire, train and supervise all staff within the financial aid department.
    2. Work closely with multiple departments across the university to ensure consistent, responsive and timely delivery of high quality and coordinated services to all constituencies.
    3. Assist with the development, implementation, monitoring, and revision of policies and procedures relating to financial aid. Monitor internal controls and training processes to ensure consistent application of policies and procedures for all activities related to the financial aid program.
    4. Counsel individual students and family members regarding student financial aid programs.
    5. Develop and implement programs to support university recruitment, retention, graduation and other student success goals.
    6. Serve as a liaison to Federal, state, local and professional agencies on financial aid matters, including Federal, state and UW System reviews and audits.
    7. Coordinate student and parent programming activities related to financial aid processes and financing options, including but not limited to admissions and orientation sessions, entrance and exit counseling, and financial management workshops.
    8. Manage the financial aid budget.
    9. Lead or participate in university committees and programs as needed.
    10. Serve as a resource on how financial aid can serve as a tool for meeting retention, graduation, diversity, and other university goals.
    11. Participate in professional organizations, conferences and workshops when appropriate.
    12. Complete all training and drills as required for the position.
    13. Additional duties as assigned.


    The Division of Enrollment Management consists of seven departments including: Admissions, Academic Advising, First Year Experience, Campus Tutorial Services, Financial Aid, International Student Services, and Registrar. The Division provides exceptional service to all UW-Whitewater students.


    UW-Whitewater (http://www.uww.edu) is the largest regional comprehensive university within the UW System and enjoys a reputation as a high quality residential campus located near the scenic Kettle Moraine State Forest in southeastern Wisconsin. UW-Whitewater is situated on 400 acres of land and has an annual budget of more than $219 million. UW-Whitewater is located in the community of Whitewater, which has 14,622 residents and is within convenient driving distance to the metropolitan areas of Madison, Milwaukee and Chicago. The university enrolls more than 12,000 students in more than 50 majors housed within four academic colleges. UW-Whitewater also offers 16 master’s degrees and a Doctorate in Business Administration. The university’s strategic plan can be found at: www.uww.edu/strategic-plan. It has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. UW-Whitewater is a Division III NCAA university and member of WIAC (http://wiacsports.com). The campus has over 200 student organizations and is a vital economic engine for southeastern Wisconsin.

    UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.


    The University of Wisconsin-Whitewater is part of the 26-campus University of Wisconsin System (https://www.wisconsin.edu).

    Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

    UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment.

    The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

    For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.


    UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org).


    Applications received by 06/08/2018 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

    If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact us at 262-472-1072 or hrstudent@uww.edu.

    For questions regarding the position please contact:
    Senta Holmes
    Office Manager
    262-472- 3115


    Only complete application packages will be considered. A complete application includes online submission of the following documents:

    • Letter of interest addressing all of the minimum qualifications
    • Resume
    • Names and contact information of at lead four professional references

    This Job ID is 14303

    Who are you?

    A potential applicant who is NOT currently employed by the University of Wisconsin System, click here: UW-Whitewater External Applicants

    A current employee of the University of Wisconsin System, click here: UW-Whitewater Internal Applicants

    Before you get started with the online application process, we recommend you preview the frequently asked questions (FAQs) by selecting the link below.
    Apply Online FAQs

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